Frequently Asked Questions

1. Can I return a toy if I don't like it?
2. What is your return policy?
3. Do you have a catalogue?
4. Which is the best vibrator?
5. Is a vibrator the same as a dildo?
6. Can a vibrator be used on a man?
7. Tell me a little about penis rings?
8. Do penis pumps make your penis bigger?
9. What are ben wa balls?
10. What do ben wa balls do?
11. What's with the flared base for an anal toy?
12. Do you have "female friendly" videos?
13. How do desensitizers work?
14. Do flavoured lubes have sugars in them?
15. Will massage oil or flavoured lubes stain my sheets?
16. Tell me a little about lubricants?
17. Why is silicone more expensive?
18. Can you be allergic to latex?
19. Are they any alternatives to latex?
20. Are flavoured condoms safe to use?

1. Can I return a toy if I don't like it?
No! Toys are of such a personal nature that it would be inappropriate to exchange them.

- back to top -

2. What is your return policy?
You may exchange items(excluding personal items like toys, panties, jewelry etc.) within 7-10 days with a receipt. If you can't find anything to exchange we will issue a store credit note for a purchase at a later date.

- back to top -

3. Do you have a catalogue?
This is our catalogue...we have found that it is more eco friendly and easier to make changes to a web site than a hard copy catalogue.

- back to top -

4. Which is the best vibrator?
There really is not a best vibe......the purchaser has to decide what is best for the individual. We don't all like the same movie, so why would we like the same toy?

- back to top -

5. Is a vibrator the same as a dildo?
The basic difference is vibrators vibrate and dildos don't! Vibrators can be phallic in shape or as small as an egg. They come in a variety of materials such as plastic, vinyl, latex or silicone. They can be used internally or externally. Dildos are generally used for penetration and usually made of a latex or silicone material. Dildos can even be made of lucite and glass!

- back to top -

6. Can a vibrator be used on a man?
Sure why not? Vibrators are used to enhance pleasure zones. You can use a vibrator on the sensitive head of a penis or perhaps anally(providing there is a flared base) with lubricant. Or just about anywhere that feels good. Use your imagination, go wild!

- back to top -

7. Tell me a little about penis rings?
Penis rings are used for a variety of reasons. Some men wear them for their decorative or fetish value or others wear them expecting them to be functional. They should fit pretty darn snug. They are designed to fit around the base of the penis and scrotum thereby restricting blood flow. The pressure can be quite pleasing and can heighten sensation. A number of men find the ring prolongs erection or makes them firmer. Some men love the experience and some not at all. Remember to wear it no longer than 30 minutes. Latex or metal rings should be put on before you are erect and leather can be put on when erect.  Cock rings even vibrate to provide stimulation for him and her.

- back to top -

8. Do penis pumps make your penis bigger?
Some pumps claim to work miracles, but generally your penis will appear larger in the pump while the vacuum suction is working. Once the suction is no longer there it will go back to normal. Pumps can be used as a masturbation tool or they can be quite useful for men with erectile dysfunction when used with a penis ring.

- back to top -

9. What are ben wa balls?
The original ben wa balls were two metal ball bearings, currently we sell them in a variety of materials. Basically they are two metal ball bearings wrapped in a material(like latex or silicone), attached with a string(to make it easier to pull out!).

- back to top -

10. What do ben wa balls do?
Basically when inserted in the vagina a woman uses continuous motion (like rocking) to produce a feeling of fullness that could lead to an orgasm. The jury is still out on that! Many women also use them for Kegal exercises to strengthen the PC muscle.

- back to top -

11. What's with the flared base for an anal toy?
An anal toy should not be inserted too deep for safety reasons, so the flared base prevents any mishaps.

- back to top -

12. Do you have "female friendly" videos?
We view our videos and our number one concern is no victimization of women, but most importantly no one in the film is in a place where it is obvious they are in a vulnerable position. We also look for high ratings, production values and favourite directors.

- back to top -

13. How do desensitizers work?
They generally numb an area when applied to the surface. If it is used on a penis, it will help slow down blood flow to allow for a longer erection. Some balms give a tingly feeling (when first applied) which can be quite erotic!

- back to top -

14. Do flavoured lubes have sugars in them?
None of the flavoured lubes we carry contain sugar.

- back to top -

15. Will massage oil or flavoured lubes stain my sheets?
Massage oils may stain. Flavoured lubes are usually water based and should not stain sheets. When in doubt use an old towel to cover the surface area and you should avoid the issue altogether.

- back to top -

16. Tell me a little about lubricants?
There are many options when buying a lubricant. People will sometimes use oil or petroleum based products. We would recommend that you didn't. The vagina has a difficult time flushing oils out of its system which could lead to a bacterial playground possibly leading to yeast infections. We would suggest water or silicone based lubricant. Water based lubes are taste free, non-staining, non-irritating to genital tissue and they will wash out of your body quite easily. If the lube seems to disappear you can easily add water to rejuvenate it. Silicone lubes are extremely long lasting and safe to use internally. There are lubes billed as more natural, but make sure to read the labels if natural is what you are looking for because advertising can be a little deceptive. Organic lubricants are also available in today's market. Remember lubricant should always be used when engaging in anal play.

- back to top -

17. Why is silicone more expensive?
Silicone is flexible and holds heat well, making it more comfortable for penetration. Silicone is hypo-allergenic. It is very resilient and a silicone dildo can be boiled (up to 5 minutes) or placed on the top rack of your dishwasher for cleaning. The majority of silicone products are produced by hand, in small batches.

- back to top -

18. Can you be allergic to latex?
You usually get some warning from latex, you may experience an itch or rash when wearing rubber gloves used for washing dishes. So when in doubt immediately stop using latex and consult you physician as latex allergies can be quite serious.

- back to top -

19. Are they any alternatives to latex?
Yes, for instance you can buy vinyl gloves, polyurethane condoms, or even lambskin condoms (please note that lambskin condoms are still vulnerable to STDs,and are designed to prevent pregnancy only). Vinyl, plastic or silicone toys are also available for the consumer.

- back to top -

20. Are flavoured condoms safe to use?
Our flavoured condoms are tested to our high Canadian Health standards and are safe to use. In general condoms should have lot numbers and expiry dates stamped on each condom package. If a condom is intended for novelty use, it should indicate on the packaging or a sign near the condoms. When in doubt consult with the store you purchased the condoms from or that is not possible, it would be safer not to use them and chalk it up to experience.

- back to top -